"The Bridge between Industry and Academia"
Registration No: REG/BTP/233P
Name:
MODULE I: INTRODUCTION TO INCLUSIVE INSURANCE AND CUSTOMER-CENTRIC PRODUCT DESIGNLevel:
CERTIFICATEProgramme Fee for Module 1:
TZS 1,355,000/=Admission Capacity:
UnlimitedDelivery Mode:
FULL TIME (PHYSICAL & VIRTUAL)Organizations
Individuals
S/n | Module Description | ||||||
---|---|---|---|---|---|---|---|
1 | Introduction to inclusive insurance and its importance | ||||||
2 | Understanding your customers’ needs: the importance of customer-centricity | ||||||
3 | Tools and techniques for gathering customers’ inputs | ||||||
4 | Customer-centricity applied to product design: human-centred design (HCD) and client value | ||||||
5 | Designing Prototype to Test with Customers (Project) | ||||||