info@acisp.africa
AFRICA COLLEGE OF INSURANCE AND SOCIAL PROTECTION
(ACISP)

"The Bridge between Industry and Academia"

Registration No: REG/BTP/233P

Enroll to the Course
Program For
Module I: Description
Equivalent-Entry

Organizations

  • • Insurance players who want to design and deliver insurance products to mass markets including reinsurers, insurance companies, brokers, banks, MFIs, Mobile Network Operators.
  • • Provide Social Protection to Rural Communities and Low-Income Households such as Pension Funds.
  • • Technology companies developing systems and platforms for financial services.
  • • Development organizations, CBOs and NGOs responsible for financial inclusion, social protection, poverty reduction and rural development.
  • • Policymakers and regulators responsible for the financial sector, insurance, pension, banks and MFIs.

Individuals

  • • Directors, managers responsible for strategy to grow insurance organizations and pensions.
  • • Business development managers, product developers and actuaries responsible for product development and marketing.
  • • Individual wishing to be internationally qualified as inclusive insurance experts.
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Craig Churchil
ILO Impact Insurance
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Camyla Fonseca
ILO Impact Insurance
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Anselmi Anselmi
Microinsurance expert
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Dr. Suresh Kumar
Insurance CEO
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Sosthenes Kewe
Financial Services Expert
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Summary of Modules I : INTRODUCTION TO INCLUSIVE INSURANCE AND CUSTOMER-CENTRIC PRODUCT DESIGN
S/n Module Description
1 Introduction to inclusive insurance and its importance
2 Understanding your customers’ needs: the importance of customer-centricity
3 Tools and techniques for gathering customers’ inputs
4 Customer-centricity applied to product design: human-centred design (HCD) and client value
5 Designing Prototype to Test with Customers (Project)